(4.3 / 5)13+ Ratings

Hopper Reviews

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Overall Rating

4.3
13 Reviews
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About Hopper

Hopper.com is a mobile travel app that uses data-driven tools to save you time, money, and anxiety in your quest to book the perfect trip. It predicts future flight and hotel prices with 95% recommendation accuracy and notifies you the instant there’s a deal.

The platform is free to download and use. You can use the app to find the best time to book, and explore Flash Deals. You only pay for your purchases. Hopper Flash Deals are exclusive discounts funded by Hopper and offered in collaboration with travel partners like tourism boards. These rates are released for a limited time only exclusively in the app.

Hopper.com is the web version of the Hopper app, available for select travelers in the United States to shop, book, and manage flights. For all other travelers, Hopper.com is available as a resource for learning about Hopper products and services.

It offers a range of products and services, including Hotels, Flights, Rental Cars, Homes, Referral Program, Gift Cards, Price Prediction, Price Freeze™, Cancel for Any Reason, Change for Any Reason, Leave for Any Reason, Premium Disruption Assistance, and VIP Support. These services are available exclusively on the Hopper app.

Booking with Hopper is quick, easy, and secure. These flights, hotels, rental cars, and homes are real. These prices are real. There are no hidden fees or gotcha charges. Most importantly, it is an accredited travel agency, which means there are real humans behind Hopper who can help you with your booking! Your privacy, trust and security are extremely important at Hopper. All appropriate measures are taken to ensure your account and personal information are secure. Don't miss out on all the deals. Download Hopper on iOS or Android to get all the deals. Score unbelievable travel deals exclusively in the Hopper App.

Hopper Pros & Cons

Pros:

  • Price Prediction and Savings: Hopper helps users find the best travel deals by predicting price fluctuations and offering discounts up to 40% on flights, hotels, and rentals.
  • User-Friendly Interface: The app is designed to be simple and easy to navigate, allowing users to compare prices and book travel easily.
  • Personalized Recommendations: Hopper provides personalized recommendations and helpful information on airports and hotels.
  • Price Freeze Feature: Users can freeze prices with a non-refundable deposit, allowing them to book later at the same rate.
  • Carrot Cash Program: Users can earn cash back by booking through Hopper, which can help save money on future bookings.

Cons:

  • Limited Flight Options: Hopper does not have all flights available for booking, which can lead to users needing to leave the app to find the right flights.
  • Customer Service Issues: Many users have reported difficulties in reaching customer service, with some experiencing long wait times and unhelpful responses.
  • Refund Issues: Some users have faced problems with refunds, including false advertising and non-monetary refunds through Carrot Cash.
  • Bugs and Unfavorable Travel Packages: Some users have reported encountering bugs and unfavorable travel packages, which can negatively impact the user experience.
  • Lack of Desktop Availability: Hopper is currently only available on mobile platforms, which may be inconvenient for some users.

Hopper Coupon & Discount Codes

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Hopper Customer Reviews (13)

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Christin Sanger
Christin Sanger
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Jul 13, 2024
Ann Highsmith
Ann Highsmith
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Jul 13, 2024
John Matheney
John Matheney
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Jul 12, 2024
Harriette Pinette
Harriette Pinette
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Jul 11, 2024
Gils Hannesson
Gils Hannesson
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Jul 11, 2024
Jane Torres
Jane Torres
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Jul 10, 2024
Louis Hamilton
Louis Hamilton
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Jul 10, 2024
Domenique Miedema
Domenique Miedema
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Jul 10, 2024
Gaetano Costa
Gaetano Costa
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Jul 10, 2024
Mylou van de Vorstenbosch
Mylou van de Vorstenbosch
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Jul 10, 2024

Hopper Customer’s Q&A

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Hopper Features and Benefits

Key Features and Benefits of Hopper:

  1. Real-Time Availability: Provides up-to-date information on flight and hotel availability.
  2. Automated Booking Confirmations: Simplifies the booking process with automated confirmations.
  3. Payment Processing: Offers secure payment processing options.
  4. Mobile Compatibility: Available on both Android and iOS platforms.
  5. Customer Management: Allows for effective management of customer interactions and bookings.
  6. Calendar Integration: Integrates with calendars for easy scheduling.
  7. Customizable Booking Forms: Offers customizable booking forms for personalized experiences.
  8. Multi Language Support: Supports multiple languages to cater to a broader audience.
  9. Multi Currency Support: Handles bookings in various currencies.
  10. Reporting and Analytics: Provides detailed reports and analytics for better decision-making.
  11. Email and SMS Notifications: Sends notifications to users about price drops and booking confirmations.
  12. Resource Management: Helps manage resources efficiently, including waitlists and recurring bookings.
  13. Discount and Coupon Management: Facilitates the management of discounts and coupons for promotions.
  14. User Access Controls: Offers controls for user access to ensure security and privacy.
  15. Integration with Third Party Apps: Compatible with various third-party apps for seamless integration.
  16. Waitlist Management: Allows users to manage waitlists for popular flights and hotels.
  17. Recurring Bookings: Supports recurring bookings for frequent travelers.
  18. Customer Reviews: Displays customer reviews to enhance trust and decision-making.
  19. 24/7 Customer Support: Offers round-the-clock customer support for assistance.
  20. Price Prediction: Uses AI to predict future prices with 95% accuracy, helping users save up to 40% on travel expenses.

Benefits:

  • Best Deals: Provides the lowest prices on flights due to real-time price tracking and predictive analytics.
  • Personalized Recommendations: Offers tailored flight and hotel recommendations based on user preferences and past bookings.
  • Flexible Booking Options: Allows users to book now and pay later, with flexible cancellation policies.
  • User-Friendly App: Features a user-friendly interface with easy navigation and valuable travel tips.
  • Price Freeze: Allows users to lock in prices for up to 7 days, ensuring no price increases during booking.
  • Exclusive Deals and Discounts: Partners with airlines and travel providers to offer exclusive deals and discounts.
  • Seamless Booking Process: Facilitates a quick and easy booking process with multiple payment options.
  • Travel Insurance Options: Provides travel insurance options to protect against unexpected events.
  • Trusted Reputation: Built a strong reputation as a reliable and trustworthy travel booking platform.

Hopper Pricing

Hopper.com is a platform for booking travel services. It offers a range of products and services, including Hotels, Flights, Rental Cars, Homes, Referral Program, Gift Cards, Price Prediction, Price Freeze™, Cancel for Any Reason, Change for Any Reason, Leave for Any Reason, Premium Disruption Assistance, and VIP Support. These services are available exclusively on the Hopper app.

The platform is free to download and use. Users can explore Flash Deals and only pay for their purchases. Hopper Flash Deals are exclusive discounts funded by Hopper and offered in collaboration with travel partners like tourism boards. These rates are released for a limited time only exclusively in the app.

For Hopper HQ, pricing begins at $19 for one account on a monthly plan. This reduces to $10 per account for 10 or more accounts and $8 per account for 100 or more. An additional 15% discount is available for all annual plans. All Hopper HQ plans come built in with a 14-day free trial.

Please note that the prices mentioned are subject to change and it's always a good idea to check the latest prices on the official website or app.

Payment Method

Hopper.com accepts several forms of payment. The most common and widely used forms are credit and debit cards. Major credit cards such as Visa, Mastercard, American Express, and Discover are accepted.

For car rentals, it is strongly recommended to have a credit card that can be presented at pickup. In most instances, the card provided at the rental counter must be a credit card registered under the main driver's name and with sufficient funds to cover both the rental cost and deposit.

To add or remove a payment method, one can navigate to the "Payment" section under settings.

Hope this helps! If there's anything else needed, feel free to ask.

Hopper FAQs

FAQ

Hopper Alternatives

Here are the top 10 alternatives to Hopper.com:

  1. Kayak
  2. Skyscanner
  3. CNET Shopping
  4. Expedia
  5. Kiwi.com
  6. Justfly.com
  7. Skiplagged.com
  8. Airhint.com
  9. Thrifty Traveler
  10. Booking.com

These platforms offer similar services and are popular choices among users for booking flights, hotels, and other travel-related services. Each platform has its own unique features and benefits, so it's recommended to explore each one to find the best fit for individual travel needs. Remember, the choice of platform can greatly influence the travel experience, including the ease of booking, the range of options available, and the potential savings on travel expenses. Happy traveling!

FAQ

How To Open A Hopper Account?

To create an account on Hopper.com, follow these steps:

On the App:

  1. Open the app on the smartphone and head to the settings, then tap "Sign Up or Log In".
  2. Enter the phone number of the device currently in use, and an SMS message will be received. Once the phone number is confirmed, the account creation process can be completed.

On the Web:

  1. Click on “Sign In” in the upper right corner.
  2. Enter the phone number, and an SMS message will be received. Once the phone number is confirmed, the account creation process can be completed.
  3. Alternatively, click on the single sign-on with Google button and create an account with the Google account.

A valid mobile phone number is required to set up and create an account, and the ability to send and receive SMS texts is necessary for Hopper to complete the verification process. Alternatively, an existing Google account can be used to create an account.

Remember, the account creation process begins as soon as the verification link is clicked in the SMS. For bookings managed directly by Hopper, it will take up to 24 hours to process the account and issue it back to the payment method used to make the booking.

Hope this helps! If there's anything else needed, feel free to ask.

FAQ

Hopper Return Policy?

Hopper.com has a specific process for refunds. For most eligible bookings, the refund request can be initiated by canceling the booking. Depending on whether the booking is managed directly with Hopper or with one of the travel partners, there may be a redirection to the website of the airline, hotel, or car rental company to complete the cancellation and initiate the refund process.

Refund eligibility varies depending on the type of booking. The confirmation email will list the cancellation policy at the bottom of the receipt. Refunds are always at the discretion of the airline, hotel, or car rental company and Hopper can only process a refund if authorized.

For flights, information about how to cancel the flight and how to review the flight cancellation policy is available. Most often, flights with low-cost carriers need to be canceled directly on their website. They will email a confirmation of cancellation and direct to Hopper to process the refund.

For hotels & homes, information about how to cancel the reservation and how to review the cancellation policy is available.

For car rentals, information about how to cancel the reservation and how to review the cancellation policy is available.

Hopper also offers a Cancel For Any Reason service for flights, which allows cancellation of the flight up until 3 hours before the first scheduled departure. The choice is between a full or partial refund of the base fare and taxes in the form of a cash refund or, if available, a full airline travel credit (with all cancellation or rebooking fees waived).

The refund process begins as soon as the booking is canceled. For bookings managed directly by Hopper, it will take up to 24 hours to process the refund and issue it back to the payment method used to make the booking.

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